Pitch Black is a marketing and advertising firm, which provides among other things, certain online marketing, advertising and analytic services on behalf of persons or entities that register online at a Pitch Black Site or one of the Websites to create a client account (the “Pitch Black Clients”) to obtain those services (the “Marketing and Analytic Services”) in connection with their own websites (the “Client Site(s)”). Pitch Black Clients include authorized users, employees, agents and their affiliates or successors.
Pitch Black Clients who have engaged Pitch Black to perform those Marketing and Analytic Services are the controllers of any Client Visitor Data. Any questions regarding how Client Visitor Data will be gathered, stored, or utilized should be directed to the Pitch Black Client.
Information You Provide to UsWe collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, purchase a program, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, username, email address, business information, and any other information you choose to provide.
Information We Collect Automatically When You Interact with UsIn some instances, we automatically collect certain information, including:
Information We Collect from Other SourcesWe obtain information from third-party sources. For example, we may collect information about you from social networks, accounting services providers and data analytics providers. Additionally, if you create or log into your Pitch Black account through a third-party platform (such as Apple, Facebook, Google, or Twitter), we will have access to certain information from that platform, such as your name, lists of friends or followers, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.
Information We DeriveWe may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer content preferences based on your on site history.
USE OF INFORMATIONWe use the information we collect to provide, maintain, and improve our Services, which includes personalizing the posts you see and optimizing our content. We also use the information we collect to:
Create and maintain your Pitch Black account;
We share personal information in the following circumstances or as otherwise described in this policy:
Pitch Black is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. For example, we transfer personal data to Amazon Web Services, one of our service providers that processes personal information for us in various data center locations across the globe, including those listed here. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Account InformationYou may correct, delete and export your account information at any time by contacting our support team. Please note that if you choose to delete your account, we may continue to retain certain information about you as required by law or for our legitimate business purposes.
CookiesMost web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Communications PreferencesYou may opt out of receiving certain communications from us, such as newsletters, and activity notifications, by following the instructions in those communications. If you opt out, we may still send you administrative emails, such as those about your account or our ongoing business relations.
Mobile Push NotificationsWith your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under applicable law regarding the processing of your personal data, and this section applies to you.
Legal Basis for ProcessingWhen we process your personal data, we will do so in reliance on the following lawful bases:
Data RetentionWe store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 14 days. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Data Subject RequestsSubject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. To exercise your rights:
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below: